2007 Business Champion: American Institute of Certified
Public Accountants (AICPA)
Location: Durham
Web site: www.aicpa.org
Number of employees in 2006: One
Number of employees in 2007: 218
Number of jobs announced in 2006: Approximately 400
Employee training allocation (as percentage of overall budget):
Zero to 2 percent
AICPA's Story: In August 2006, AICPA, a national professional
organization for certified public accountants with a mission of providing
members with resources, information and leadership, relocated approximately
400 of its 650 positions from New York to Durham.
Training vehicles: For relocating employees, AICPA created
a dedicated Web site and hosted a series of familiarization tours of the
area. It also launched Team Network Connections, a staffing bulletin that
profiles new employees. To date, 17 issues have announced 264 new hires.
Team Network News, a related publication, educates new employees about important
aspects of the institute, including its culture and values.
AICPA also produces multimedia presentations, including culture videos featuring
insights from senior executives to other employees on work/life balance,
commitment to serving members, and professional and personal growth potential;
an orientation video; 12-DVD series containing eight hours of training for
its call-center staff; SharePoint, an employee intranet; four mandatory
training classes; and a formal policy requiring that all new programs and
products be shared with its call center. The organization also conducts
new-hire orientation each Monday.